LinkedIn profile: http://www.linkedin.com/in/rachelhoughton
Experienced in writing computer hardware and software documentation in the telecommunications and EDA industries, as well as creating online help in multiple formats.
Experience:
Contractor (Senior Technical Writer) at ClearAccess
July 2009 – October 2009 ( 4 months)
Reviewed, edited, and revised documents for product line documentation.
Reviewed currently existing documentation for completeness, grammar, and readability and created new documentation when needed.
Updated online help using Madcap Flare single sourcing capabilities after finalizing content for PDF documentation.
Senior Technical Writer at Kentrox, Inc
February 2006 – November 2008 (2 years 10 months)
- Writer and editor on documentation set for product lines.
- Reviewer of application notes for marketing department.
- Writer and editor of online help for browser-based interface.
- Update Sharepoint site for technical publications department.
- Participated in weekly meetings and reviews for each project. Led documentation reviews at appropriate project milestones.
- Worked on marketing documents as needed using InDesign.
- Worked on merging processes from two different companies into one cohesive process document.
Technical Writer at Columbia Sportswear
September 2005 – February 2006 ( 6 months)
- Wrote and electronically formatted documents to adhere to established Columbia document standards.
- Reviewed currently existing documentation for completeness, grammar, and readability and created new documentation when needed for the Insight Reporter product.
- Creator of online help, using RoboHelp, for the Insight Reporter product. Took pre-2000 version and updated content.
Senior Technical Writer at Comsys
January 2005 – July 2005 ( 7 months)
Contractor at Oregon PERS.
- Created and updated business processes and procedures.
- Created and updated computer operations control procedures.
- Created data and work flow diagrams.
- Created web pages for Intranet site based on section processes and procedures.
Technical Writer at Columbia Sportswear
February 2004 – January 2005 (1 year)
- Prepared documentation for Sarbanes Oxley audit review.
- Interviewed information systems subject matter experts at two sites for Sarbanes Oxley documentation (PkMS & JDE).
- Wrote and electronically formatted documents to adhere to established Columbia document standards.
- Reviewed currently existing documentation for completeness, grammar, and readability and created new documentation when needed.
- Tracked multiple documentation projects and reported weekly on project status.
Senior Technical Writer at TekSystems
May 2003 – August 2003 ( 4 months)
Contractor at Hollywood Entertainment corporate headquarters in Wilsonville, Oregon.
- Prepared end user instructions for a retail POS system using Microsoft Word.
- Created communication memos for distribution to Hollywood Video stores using Microsoft Word.
- Updated print and online user manuals using Microsoft Word and HTML.
- Participated as a team member in several projects concurrently.
Technical Writer & Senior Technical Writer at Cypress Semiconductor
December 1996 – May 2003 (6 years 6 months)
- Writer and primary editor on three book manual set (User’s Guide, Getting Started Manual, HDL Reference) for four major software releases of Warp, an EDA tool for chip design, using Framemaker.
- Writer and primary editor on POSIC2GVC User’s Guide.
- Primary editor of ISR Programming User’s Guide, versions 2.1, 3.0, and 4.0.
- Manual updates for several minor software releases (Warp 4.3, Warp 5.1, Warp 5.2, Warp 6.0.1, Warp 6.1, Warp 6.2).
- Created pplication notes for using Cypress products with third party tools. These tools create EDA compilation data, which is imported into Warp.
- Creator of online help, using RoboHelp, for all products documented.
- Wrote documentation plans for each project, regardless of size. Plans included document scope, deliverables, time frame for deliverables, project risks, and software used for each project.
- Participated in weekly meetings and reviews for each project. Led documentation reviews at appropriate project milestones.
